1 Message
Speak to an Agent!!??
Your customer phone support is horrendous! It’s the wost i have ever experienced by any company! Congratulations as you are the best at being the worst!
I can not tell you how many times have wasted my time talking to an annoying ai assistant who will not connect me to a live agent to resolve my issues!
Its unfortunate that you are allowed to be a monoplane and keep cable competition to a minimum or else yiu guys woukd be out of business!! [Edited: "All Caps"]
XfinityAdrienne
Official Employee
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1.2K Messages
3 months ago
Hey there, user_h2m47k! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with reaching out to us, it certainly is not what we want for our customers. We would be more than happy to help with any account concerns. Can you share with us a few details of what you are attempting to reach out for?
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