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user_mgxs21
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1 Message

Thursday, March 27th, 2025 12:16 AM

Speak to a real human on the phone?!!

How to directly speak to an agent on the phone? Ive spoke to 3 different agents via chat support and on the phone was re routed over and over to do online support.

Question

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Updated 

3 days ago

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XfinityRaf

Official Employee

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792 Messages

5 days ago

Good afternoon @user_mgxs21. Can you provide us some details about your issue? 

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user_5ldkz1

1 Message

3 days ago

Same, it is driving me crazy, the Xfinity assistant refuses to be any help, and it is IMPOSSIBLE to reach a human. I might just cancel their service because of this

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Again

Expert

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31.4K Messages

@user_5ldkz1​ post your issue in the correct Forum [leave out your complaint] and an Official employee will help you.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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3 days ago

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