Hello, @user_lz7s0k. I'm sorry to hear you had a negative experience. I would love the opportunity to help with any service issue or billing concern you may have. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Again
Expert
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31.4K Messages
3 months ago
@user_0w55la
Could you please describe the issue you're having so that we may help?
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XfinityVictor
Official Employee
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1.3K Messages
3 months ago
0
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user_lz7s0k
1 Message
5 days ago
Absolutely worst customer service ever.
1
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