Skip to main content
TommyWIllB
1st Topic
1st Reply

Visitor

 • 

4 Messages

Tuesday, January 20th, 2026 8:55 PM

spa.xfinity.com inaccessible when logged in

If you open an incognito brower, you can access  https://spa.xfinity.com/ 

But if you first login to your xfinity account, then  https://spa.xfinity.com/  is inaccessible.

It throws an HTTP 400 BAD REQUEST error.

If you logout of xfinity.com, then suddenly https://spa.xfinity.com/  is accessible again.

Question

 • 

Updated 

16 hours ago

10

2

0

Oldest First
Selected Oldest First
XfinityAbby

Official Employee

 • 

555 Messages

17 hours ago

Hello @TommyWIllB Thank you for taking the time to reach out on our Community forum. Are you trying to make a report on that website with our customer security assurance team? 

0

0

TommyWIllB

Visitor

 • 

4 Messages

17 hours ago

I have no clue what all your different teams or reporting tools are. 

I formed you if the issue. 

YOU figure out which team to route it to. 

1

0

Again

Expert

 • 

33.4K Messages

@TommyWIllB​

I have no clue what all your different teams or reporting tools are. 

I formed you if the issue. 

YOU figure out which team to route it to. 

It would be helpful if you told us what you were trying to do at that website.  That link is for abuse reports and I have no problem accessing it.  Try clearing your cookies and cache - yes, sometimes it does help.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Like

Reply

16 hours ago

0

forum icon

New to the Community?

Start Here
// -->