Visitor

 • 

4 Messages

Tuesday, January 20th, 2026 8:55 PM

spa.xfinity.com inaccessible when logged in

If you open an incognito brower, you can access  https://spa.xfinity.com/ 

But if you first login to your xfinity account, then  https://spa.xfinity.com/  is inaccessible.

It throws an HTTP 400 BAD REQUEST error.

If you logout of xfinity.com, then suddenly https://spa.xfinity.com/  is accessible again.

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Official Employee

 • 

554 Messages

41 minutes ago

Hello @TommyWIllB Thank you for taking the time to reach out on our Community forum. Are you trying to make a report on that website with our customer security assurance team? 

Visitor

 • 

4 Messages

24 minutes ago

I have no clue what all your different teams or reporting tools are. 

I formed you if the issue. 

YOU figure out which team to route it to. 

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