1 Message
Spammed with phone calls
I have been called twice a day for weeks now. And today I was called 5 times. The times I do answer, I am immediately hung up on; but regardless, I get the calls constantly. This is getting ridiculous. I am on the national do no call registry but I am also an Xfinity customer through my HOA. If there was a service connected issue to contact me about, I’d understand the barrage of calls. But this is just insanity and breathing then clicks of hanging up on the other end. Most infuriating of all: every phone number calling me that is labeled Xfinity by my caller ID, is a DIFFERENT NUMBER. So I cannot just block the number and have my peace returned to me.
XfinityVianney
Official Employee
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2.2K Messages
1 year ago
Hi, @user_utmvi4. Thank you for reaching out and bringing this to our attention. This is certainly an unusual situation, and I'll be glad to investigate further. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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