Visitor
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2 Messages
Spam support
Calling my home # you get a spam msg. Also when call comes in w caller listed on TV states Spam then my name and number
Visitor
•
2 Messages
Calling my home # you get a spam msg. Also when call comes in w caller listed on TV states Spam then my name and number
Accepted Solution
user_vvc8dv
Visitor
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2 Messages
16 hours ago
Please help me now…..
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XfinityPaula
Official Employee
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2K Messages
16 hours ago
Hello user_vvc8dv! I'm sorry that the system is identifying your number as spam, I would love to help out. Thanks for creating the post and reaching out to our team on our Xfinity Forums. I'm sure this is causing some confusion when you are calling people and preventing calls from reaching you.
Can you please send us a direct message with your name and service address?
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message
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