Visitor
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1 Message
SPAM PHONE CALL?
I tried to report this to xfinity, but apparently it's impossible to talk to a real person and their "virtual assistant" can't help either. I received this voicemail message, "Hello this voicemail is from Comcast Xfinity and your 50% discount has been removed and your account is not pending a full rate billing adjustment. Further inaction may result in administrative fees. Call back immediated on the number from your caller ID to prevent escalation. Thank you." The number is [Edited: "Possible Scam Number"]. I checked my account and nothing was noted, so I thought the responsible thing would be to let Xfinity know. You would think Xfinity might be a little concerned about SPAM threatening calls like this, but I could never get through to a real person. So I gues my question is, does Xfinity, like many other companies, have a place to report these kind of calls? Or do they just not care about people misrepresenting the company? Thanks for your help!
XfinityBrianH
Official Employee
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1.3K Messages
1 day ago
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