eqr's profile

Visitor

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1 Message

Tuesday, November 12th, 2024 10:22 PM

Spam messages directed to Comcast user

Good afternoon,

I have been receiving many spam messages with a Comcast account as the main recipient. The address always has the same pattern: it starts with ‘user’ followed by numbers, like:

user[Edited: "Personal Information"]@comcast
Can Comcast please do something about it?? Thank you!

Official Employee

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1.7K Messages

12 days ago

Good afternoon @eqr and thank you for letting us know about the spam messages you are receiving. I would encourage you to report these spam messages to our dedicated Customer Security Assurance by following the instructions listed here https://internetsecurity.xfinity.com/help/report-abuse under the 'Report Spam and Phishing Emails' section. 

 

 

Regular Visitor

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3 Messages

8 days ago

I am experiencing the same problem.

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