gloriz's profile

Regular Visitor

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6 Messages

Monday, April 19th, 2021 1:57 PM

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Sorry, This Isn’t Working Right Now Please reload the page and try again.

I keep getting this error message each time , I try to view account as well when I try to open a new xfinity comcast account I  run to the same problem . what can be done right now ? 

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Official Employee

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923 Messages

4 years ago

Hi, @. Are you trying this on our website or on our app? Are both currently down right now? If you are trying on our website and running into issues, can you try via a private/incognito browser? As well as clearing cache and cookies. 

 

I did do some checking on my end, I don't see any known issues with our standard website, unless you're trying to access a different feature or service like our streaming service, email, xFi etc. 

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