U

Visitor

 • 

1 Message

Wednesday, June 11th, 2025 1:10 PM

Sooner hookup time

I’m scheduled to have my service hooked up on Friday the 13th but would like someone to come out sooner 

Official Employee

 • 

2.1K Messages

2 days ago

Hello, and thank you for reaching out via our Xfinity Community Forums, user_ei1pz7.

I'd be happy to check if there are any sooner options available for you! To get started, please send me a direct message with your full name and address.

 

You can also explore options and manage your services conveniently online at Xfinity.com or by logging into your account on the Xfinity app.

 

To send a "Direct Message":

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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