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Friday, September 6th, 2024 3:23 PM

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Someone else has the exact same email address as me

My email address is [Edit: Personal Information] someone else has the exact same address as me.  I talked to a company yesterday because they weren't accepting my email address and they said they had someone else's information for that email address.  I occasionally get emails for this person from other companies, I have had this email address since the 90's.  How is this even possible?  Since it's impossible to get a human being on the phone when calling support, I'm trying this.  

Thank you,

[Edit: Personal Information]

Official Employee

 • 

1.2K Messages

8 months ago

 

user_2lncft Thanks for posting on our Community Forums. That does seem very strange for sure. I'd recommend contacting our Customer Security Assurance team who is dedicated to assisting with email, security issues, and more. They can be contacted directed with the info below.
 
  • Business Hours: 8:00am - 12:00am EST, 7 days a week
  • Contact: 1-888-565-4329

 

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