krismilliken08's profile

New Poster

 • 

4 Messages

Thu, Jan 14, 2021 8:00 AM

So when do I start just paying AT&T for internet?

Every human being is working from home. Why are you guys messing with everyone and just pretending to work on a connectivity issue? How hard is it to press a button an "fix" the "issue" 

Responses

Official Employee

 • 

369 Messages

5 m ago

@krismilliken08, Thanks for taking the time to reach out to us regarding your internet connection issues. I am very sorry for the delay in our response and truly appreciate your patience. Just like many people I work from home and I rely on my internet connection. So I know how frustrating and impactful it is when there is any kind of connection issue. I would love to get to the bottom of the service issues. Can you please reach out through private message (This link will tell you how https://comca.st/2KRONTL) with your first and last name, name on the account if different and the service address? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here