New Poster
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4 Messages
So when do I start just paying AT&T for internet?
Every human being is working from home. Why are you guys messing with everyone and just pretending to work on a connectivity issue? How hard is it to press a button an "fix" the "issue"
Responses
ComcastMichelleR
Official Employee
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369 Messages
5 m ago
@krismilliken08, Thanks for taking the time to reach out to us regarding your internet connection issues. I am very sorry for the delay in our response and truly appreciate your patience. Just like many people I work from home and I rely on my internet connection. So I know how frustrating and impactful it is when there is any kind of connection issue. I would love to get to the bottom of the service issues. Can you please reach out through private message (This link will tell you how https://comca.st/2KRONTL) with your first and last name, name on the account if different and the service address?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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