Visitor
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1 Message
Smart watch
I lost my first smart watch. I bought another one. But I'm still being charged for two watches. I want to cancel one smart watch
Visitor
•
1 Message
I lost my first smart watch. I bought another one. But I'm still being charged for two watches. I want to cancel one smart watch
XfinityMatthew
Official Employee
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74 Messages
3 days ago
Hello user_uxvued, We can certainly look into cancelling one of the two watches for you. Just to confirm are you referring to two separate $10/mo smartwatch charges? If you lost the 1st one and the charges are related to devices payments those may need to be paid off to remove from the monthly bill.
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