3 Messages
Slow upload speeds on Gigabit Extra Plan and Hitron CODA56 modem
Hi,
I have purchased and activated a CODA56 modem. The upload speeds do not exceed 35Mbps. I have the Gigabit Extra Plan.
Could someone from xFinity help me check if I should be able to get the faster upload speeds at my address right now, or when would my area be scheduled to receive the upgrade, please? I can provide the address in a DM.
Thank you!
EG
Expert
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107.1K Messages
25 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEva
Official Employee
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1.3K Messages
25 days ago
Thank you for visiting our Xfinity Community Forums for an update on your speeds. We can definitely check however we do not have an exact timeline for locations. You can also check here for the most recent updates.
To send us a direct message with your name and address:
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EG
Expert
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107.1K Messages
25 days ago
@ovidiuz @XfinityEva
FWIW. That link was temporarily taken down for revisions.
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XfinityMarcos
Official Employee
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1.8K Messages
22 days ago
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EG
Expert
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107.1K Messages
21 days ago
Closed...
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