Visitor
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1 Message
Slow Upload speeds fast download speeds
As subject says my upload speeds are super slow while my download speed are fine. This is affecting my work and I can’t even get ahold of anyone. Ridiculous [Edited: "Language"] on xfinitys part and the AI assistant keeps telling me to restart my router which it did without me telling it to cutting off a build for my work. Absolutely unacceptable
XfinityQuemekia
Official Employee
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156 Messages
22 days ago
Hello @user_le4ptc, and thank you for taking time out of your day to reach out to our Xfinity Community Forums.
As someone that works from home myself, I definitely understand how important it is to have my internet services working correctly at all times and would feel the same way in your shoes. Other than restarting your router, have you done any other troubleshooting? If not check out this list posted by one of our experts: https://forums.xfinity.com/conversations/your-home-network/internet-troubleshooting-tips/602dae4ac5375f08cde52ea0
Let me know if this helps.
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