Visitor
•
1 Message
Slow internet
We’re experiencing really slow internet connectivity. Something is wrong with the internet connection
Visitor
•
1 Message
We’re experiencing really slow internet connectivity. Something is wrong with the internet connection
XfinityRay
Official Employee
•
3.6K Messages
12 hours ago
Good evening, @user_eezh6j! Thanks for reaching out about your service. We are glad to get to the bottom of this! I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step. It will run a scan for any area interruptions, send signals to your equipment, and allow you to schedule a visit if that is needed. What troubleshooting steps have you tried so far? Are you noticing the slow speed on WiFi, with a wired connection, or both?
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