Visitor
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1 Message
Slow hotspot
I have used none of my hotspot data yet this month, and now when I'm trying to use any amount at all of this months allotment, specifically to connect my handheld gaming device, I can't even secure a connection due to timing out issues, that's how poorly my phone is routing data. Why is my connection so poor? I need the speeds of my upload and download bps fixed so that my hotspot network will be running fast enough to connect, even only just 1 single device to the mobile hotspot data, I should be able to get at LEAST that much.... consumption....


XfinityOrlandoM
Official Employee
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3.2K Messages
6 months ago
@user_3ayws9
Thanks for reaching out, Xfinity hotspot data limits depend on your Xfinity Mobile plan. Premium Unlimited plans offer 30 GB of 5G mobile hotspot data before speeds are reduced. For older Unlimited plans, full-speed mobile hotspot may be limited to 5 GB before throttling. However, the public Xfinity Wi-Fi hotspots are generally unlimited, but your data usage on those contributes to your overall internet data cap, unless you have unlimited data with the Xfinity Data Usage Plan. This links has great information https://www.xfinity.com/support/articles/how-does-unlimited-data-work
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