Regular Visitor
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1 Message
Site Survey
I need a site survey done at my house. I have gone through the chat option numerous times but they always send a tech out even though I tell them a site survey needs to be done. We always get a tech out for them to leave and say a site survey needs to be completed but we never hear back from anyone.
Responses
ComcastMichael
Official Employee
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2.9K Messages
9 m ago
Greetings, @adhs50! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the experience you've had so far with trying to get a site survey done. I would like to turn this around for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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