U

Visitor

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1 Message

Thu, Jul 29, 2021 4:49 AM

site survey needed

hello i need help with getting xfinity services to my house and community. spectrum ends 1/4 mile away from my house but said my address will NEVER be serviceable. 

live off a main road not to far from xfinity services. even if we have to pay a little bit or sign a contract we are fine with that. we as in 8+ neighbors and probably 10 other houses. seeing as we have ZERO internet or cable providers and cell signal sucks. please help

Responses

Official Employee

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121 Messages

2 m ago

Hello @user_e5b8a7, thanks for reaching out for help on our forums! We're sorry to hear that you've been unsuccessful with obtaining services in your neighborhood from other providers. We would be happy to assist with finding out if this location can be serviceable from us. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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