Iwalani1's profile

New Poster

 • 

1 Message

Sunday, August 23rd, 2020 6:00 AM

Closed

Site Survey for Cable Installation

We recently moved to a new home in a rural part of our city. My new home does not have cable access and we were told we would have to run a cable line to our home if we wanted Xfinity Services - how do I submit a request for a site survey? We would like a technician to come out and install cable services to our home. Any information or assistance would be much appreciated!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

25.9K Messages

5 years ago

It’s been escalated to an Official Employee to help you out with getting a site survey set up.

Official Employee

 • 

7K Messages

5 years ago

Hello Iwalani1. Thank you for creating a post on our Forum. I can assist with submitting a Serviceability ticket for you, so our team can determine what your cost would be to extend our infrastructure to your location. So that I can assist you, please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. 

forum icon

New to the Community?

Start Here