Visitor

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5 Messages

09/22/2026 1:50 AM

SiriusXM set up not working

I have yet to be able to set up the SiriusXM radio offer.  It says on my account that it's been redeemed, but when I try to set up it gives me an error.  Please advise

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Expert

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34.9K Messages

10 hours ago

@user_7sexat 

I have yet to be able to set up the SiriusXM radio offer.  It says on my account that it's been redeemed, but when I try to set up it gives me an error.  Please advise

What is the error?

Visitor

 • 

5 Messages

10 hours ago

This is the error I get

Expert

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34.9K Messages

@user_7sexat

This is the error I get

That's it?

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Official Employee

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3.2K Messages

10 hours ago

Okay, thank you for reaching back out here. If that is showing as redeemed on the membership page have you reached out to the SiriusXM team to see why that error is showing up?

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