Visitor
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3 Messages
SiriusXM Membership Benefits Not Working
The Get SiriusXM All Access FREE for 4 months trial offer from Membership Benefits does not work. You get "WE'RE SORRY We're having issues fulfilling this request." error after selecting the listening option. Please look into this. Thank you.





XfinityAdrienne
Official Employee
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2.3K Messages
8 days ago
Good Morning, @user_gq6txh! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the reward redemption, it certainly not what we want for our customers. Have you attempted to call the phone number provided in the screenshot directly with SiriusXM? Please let us know.
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user_gq6txh
Visitor
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3 Messages
8 hours ago
I contacted support because the I was sent an email with the redemption code but it didn't have the unique link to SiriusXM. The original case <Edited: Personal Information> didn't send a link. The second case just created today <Edited: Personal Information> sent a link to www.siriusxm.com
That is not a unique link.
(edited)
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