gmlemay65's profile

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2 Messages

Monday, June 19th, 2023 2:32 PM

Closed

Simple repair

My cable has become disconnected from my house because you installed it to low and a truck snared it and pulled it out. I have been trying for a week to get it fixed. Your call center in the Philippines is a joke. They promise a tech. No one shows. I have called no less than 6 times. It should be an easy fix. Why do you treat customers so badly?

Problem Solver

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322 Messages

2 years ago

@gmlemay65 Thank you for reaching out to us, sorry to hear about your cable getting disconnected, we can get this taken care of. Would you please send a direct message with your name and complete service address, and then we can assist?

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