smcrea's profile

New Poster

 • 

2 Messages

Sunday, September 6th, 2020 9:00 AM

Closed

Simple Question on Contacting Xfinity

Hi,

 

I have a very simple question for Xfinity, but do not want to sit on hold for 24 hours on the phone. A simple email would do the trick.

 

How can I email Xfinity support?

 

All I want to ask is:

- When does my 24 month contract expire

- How much would just my 600Mb/s internet connection cost?

 

If anyone can answr question 2 then that would also be helpful 🙂

 

Many Thanks!

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

1 Message

5 years ago

Were you ever able to make the contact.  I have been trying but I keep going in circles in trying to speak with someone.

Expert

 • 

31.9K Messages

5 years ago


@smcrea wrote:

Hi,

 

I have a very simple question for Xfinity, but do not want to sit on hold for 24 hours on the phone. A simple email would do the trick.

 

How can I email Xfinity support?

 

All I want to ask is:

- When does my 24 month contract expire

- How much would just my 600Mb/s internet connection cost?

 

If anyone can answr question 2 then that would also be helpful 🙂

 

Many Thanks!

 


-You should be able to find information about your contract under My Account.

- Try checking your rate card.

https://www.xfinity.com/support/rate-card/

forum icon

New to the Community?

Start Here