smcrea's profile

New Poster

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2 Messages

Sun, Sep 6, 2020 9:00 AM

Simple Question on Contacting Xfinity

Hi,

 

I have a very simple question for Xfinity, but do not want to sit on hold for 24 hours on the phone. A simple email would do the trick.

 

How can I email Xfinity support?

 

All I want to ask is:

- When does my 24 month contract expire

- How much would just my 600Mb/s internet connection cost?

 

If anyone can answr question 2 then that would also be helpful 🙂

 

Many Thanks!

 

Responses

New Poster

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1 Message

1 y ago

Were you ever able to make the contact.  I have been trying but I keep going in circles in trying to speak with someone.

Again

Expert

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26.1K Messages

1 y ago


@smcrea wrote:

Hi,

 

I have a very simple question for Xfinity, but do not want to sit on hold for 24 hours on the phone. A simple email would do the trick.

 

How can I email Xfinity support?

 

All I want to ask is:

- When does my 24 month contract expire

- How much would just my 600Mb/s internet connection cost?

 

If anyone can answr question 2 then that would also be helpful 🙂

 

Many Thanks!

 


-You should be able to find information about your contract under My Account.

- Try checking your rate card.

https://www.xfinity.com/support/rate-card/

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