sarape's profile

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Thu, Oct 8, 2020 7:00 PM

Signed up for a plan, but its not appearing in my account

I signed up for a plan yesterday, but its not appearing in my account when I log in. I also never got a confirmation email about my new plan, but I know I went through with selecting it. 



Official Employee


2.4K Messages

7 m ago



I would love to help you out and take a look at your order. 


Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

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