Shipping Label

I called about 15 minutes ago which is my 4th time calling, I have asked for a tech to come out to help and no one came to help. I have called customer support line for help and all they told me is that I need to take the boxes and drop off I am in Gallup NM and there is no where I can drop off can I please GET A TECH OR A SHIPPING LABEL, I pay over $200.00 for WHAT I do not even get to watch my cable.

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XfinityThomasA

Official Employee

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2.9K Messages

14 hours ago

user_4vjusd - Thank you for your feedback and for joining us here on the Xfinity Forums. Our team can help. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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user_4vjusd

Shipping Label

XfinityThomasA

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