Visitor
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1 Message
Shipping date?
I upgraded my internet package and placed an order for the xFi complete modem January 8th. I got the order confirmation Email but no information about shipping. How long does it normally take to ship modems out? I can only accept deliveries on Tuesdays and Wednesdays due to work schedule.
Accepted Solution
XfinityDilary
Official Employee
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543 Messages
2 months ago
Hello, @zeevonic! Thanks for posting on our Community Forums for assistance with your xFi complete modem shipment status. Typically, the shipment can take 5-7 days. I'd be happy to check the order status and tracking number for you. Could you please send our team a private message with your full name and full address? Our team can most definitely take a further look at this issue.
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