Visitor
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1 Message
SGLB-2 Signature Grade Level Box Lid Replacement
Need replacement lid on the community SGLB-2 Signature Grade Level Box due to lawnmower damage - sliced open 3-4" roles. Have tried three (3) times via Customer Service with no resolution. A tech called and said this request should be sent to construction team.
HELP!
XfinityMarshante
Official Employee
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214 Messages
9 hours ago
Hello @user_2ra4vf, Thank you for taking the time out of your day to leave a post. I hope your week is off to a great start. Sorry to hear about the damage to the Xfinity box due to the lawnmower. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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