user_ycxtzh, Thank you for reaching out to Xfinity Support. Are you setting up a modem or router that you are renting from us or is it one you have purchased?
Hey there, user_al3gdh! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. You can follow the steps here to activate your purchased device.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAngie
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