Visitor

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1 Message

Saturday, October 11th, 2025

Set up new wifi gateway

How do I set up and activate my new Xfinity Gateway without a smartphone or landline? Once I disconnect the old modem we lose all internet and VOIP and we do not get a phone signal as very rural location

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Expert

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113.9K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.6K Messages

3 days ago

@user_zpu0qp  Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/activate-xfi-gateway-app  has great information on how to activate your Xfinity modem or third party modem via the Xfinity app or if you don't have a smartphone

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