Visitor
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1 Message
Set up new wifi gateway
How do I set up and activate my new Xfinity Gateway without a smartphone or landline? Once I disconnect the old modem we lose all internet and VOIP and we do not get a phone signal as very rural location
Visitor
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1 Message
How do I set up and activate my new Xfinity Gateway without a smartphone or landline? Once I disconnect the old modem we lose all internet and VOIP and we do not get a phone signal as very rural location
EG
Expert
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113.9K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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2.6K Messages
3 days ago
@user_zpu0qp Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/activate-xfi-gateway-app has great information on how to activate your Xfinity modem or third party modem via the Xfinity app or if you don't have a smartphone
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