Visitor

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1 Message

Saturday, April 18th, 2026 9:12 PM

Services

Add hbo to my account 

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Official Employee

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1K Messages

8 hours ago

Hey there @user_844g9y, you've come to the right place for assistance! I'll be more than happy to get HBO added to your account. To get started, send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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