Visitor
•
1 Message
Services cancelled by future tenant
I have not moved yet and the new tenant will not move in for another two weeks. I received a cancellation notice today stating that my service is being canceled today. It should not be canceled until June 1. The future tenant was allowed to make these changes on my account. This is fraudulent.
XfinityRaul
Official Employee
•
1.9K Messages
1 day ago
@user_f59216 Thanks for making us aware of this cancellation notification you received. I would be more than happy to review your account to see what we can do to prevent your services from being disconnected.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0