Service/Billing Dispute

I have the transcript from a call with Xfinity stating I would be receiving the same channel lineup yet a month later, they have removed one of the channels. 

Agent (08:36 pm):  Additionally, you will continue to have the same cable and landline services you are currently using. 

Agent (08:36 pm): Your monthly bill will be (blank) which applies only after enrolling in autopay and paperless billing using your bank account.

nullAgent (08:38 pm): You will receive the same cable and landline service with this plan. You will be saving $51 a month and $612 a year. 

Agent (08:38 pm): The plan is a fixed-price plan and will not change.

Agent (08:38 pm): It also comes without any contract. 

Agent (08:38 pm): Sounds good?

nullAgent (08:38 pm): Yes, that's correct.