Visitor
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1 Message
Serviceability Ticket
Trying to find out how arrange for cable to be installed from street to home for new home construction. There was previously service at the original house. Can’t find the place to request this.
thank you
Visitor
•
1 Message
Trying to find out how arrange for cable to be installed from street to home for new home construction. There was previously service at the original house. Can’t find the place to request this.
thank you
XfinityJohnG
Official Employee
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2K Messages
2 years ago
Thank you for reaching out to us here @Ecore. I will be happy to submit a request to get that connected from here for you. Could you send me a direct message with your full name and the complete address for where you need that service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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