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user_0ix9jl
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2 Messages

10/15/2026 5:41 PM

Serviceability survey or engineering/construction feasibility review

Hi, I'm interested in getting Xfinity Internet installed at my home in Greyhawk Landing, a newer DiVosta community in Lake Worth, FL.

The community currently has AT&T fiber, but I know Comcast provides service to nearby developments.

My address currently shows as unavailable on your website. I'd like to request a serviceability survey or engineering/construction feasibility review to determine whether Comcast can extend its network into our community.

Could you help open a serviceability ticket and have the appropriate team review this?

Thanks!

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3 hours ago

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XfinityJosephA

Official Employee

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2.5K Messages

5 days ago

Hello @user_0ix9jl we can take a closer look at your address, and we'll set up a serviceability review if possible. Just send us a direct message that includes your name and service address.

To do so, click on the chat icon located at the top right of this forum's page.

 

Here are the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "Start new conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

    You can see how to send us a direct message here.

‎How to: Direct messaging within the forum | Xfinity Community Forum

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