Visitor
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1 Message
Serviceability Request
I do not have a coax cable installed in my apartment and my home address does not exist within xfinitys system. I would like to know how to get this in motion to have the cable installed.
Visitor
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1 Message
I do not have a coax cable installed in my apartment and my home address does not exist within xfinitys system. I would like to know how to get this in motion to have the cable installed.
EG
Expert
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113.8K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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sailorbear510
Contributor
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50 Messages
3 days ago
Since you live in an apartment complex have you spoke with the management or neighbors to see if they have it? If you typed in your address in the system and nothing is coming up its a possibility you can't get their service.
They also have a service called Now which you can also check to see if you can get as well
https://www.xfinity.com/now
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XfinityDilary
Official Employee
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2.7K Messages
3 days ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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