New Poster
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1 Message
serviceability request
My address is not in your system and I had called in to request a check on serviceability but hadn't heard back in some time. Is there a way to check in on that request or can I submit another?
New Poster
•
1 Message
My address is not in your system and I had called in to request a check on serviceability but hadn't heard back in some time. Is there a way to check in on that request or can I submit another?
Responses
ComcastTambrey
Official Employee
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2.7K Messages
5 m ago
Hello, @vortextangent! Welcome to the Xfinity Forums. I'm excited to hear you are interested in our services and I would love to work with you to check on the serviceability of your location. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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fitzpatn
Visitor
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5 Messages
2 m ago
My address is not in your system and I was told that the house was considered under construction although it was built in 2019. Is there a way to check in on that request or can I submit another?
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