Visitor
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2 Messages
Service
Can someone from the executive office contact me as soon as possible I had a payment arrangement set up to be taken from my account on the 8/13 and they tried to pull it from my account 24 hours ago and interrupted my service. can I please have someone contact me as soon as possible
XfinityTommy
Official Employee
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3K Messages
2 hours ago
Good morning user_tdfhx2. We are a corporate based team that supports the forums and would love to help. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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