Service

I have called many agents I was promised 50% bill credit if I made 50% of the payment I made the payment with the same agent that promised me the credit and she stated it would be credited within 24 hours when I called several more times no one could fine a record of it then I called again this time a supervisor told me she see the credit pending and I needed to 23.00 more for it to be credited I pay it with her and she said she is putting the credit on now  but wasn’t there agin so called back and nobody knows nothing and can’t help look like you could listen to the recording and see I’m telling the truth I think it’s very poor customer service