Visitor
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1 Message
Service
Tv keeps going out . On 5/6/26 Xfinity sent us a notice about a service interruption. Ever since then we have been having tv problems.. not connected to internet or while watching TV it disconnects.
Visitor
•
1 Message
Tv keeps going out . On 5/6/26 Xfinity sent us a notice about a service interruption. Ever since then we have been having tv problems.. not connected to internet or while watching TV it disconnects.
XfinityJohnG
Official Employee
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2.8K Messages
4 hours ago
Thank you for reaching out to our team. That is definitely an issue I can look into from here. When you are losing that connection, do you get an error code or error message on the screen?
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