Visitor
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1 Message
Service
I would like someone to contact me for cancellation. This service is terrible and your website [Edited: "Language"]. Can’t even look at my account details.
Visitor
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1 Message
I would like someone to contact me for cancellation. This service is terrible and your website [Edited: "Language"]. Can’t even look at my account details.
XfinityKam
Official Employee
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26 Messages
2 hours ago
Hello @Spooky92 this is not the experience we wish for you to have. I want to look into this for you and make this process simple.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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