Service?

Good afternoon @eddyjohn55, and thank you for reaching out on our Community Forums. I'm sorry to hear that you have been experiencing some frustrations with our customer service and this definitely isn't how we want our customers to feel. Our team of live dedicated agents is happy to help with any questions or concerns you may have and wants to resolve any issues you may be experiencing. Can you tell me a bit more about what's been happening so we can help get it addressed properly?