Visitor

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1 Message

Wednesday, December 3rd, 2025 1:42 AM

Service

I had Xfinity for many years, but their wireless service and customer service is appalling. I moved to an area that does not have access to Xfinity internet, so they: 1. restricted my website access, refused to change my address, 2. refused to provide me with a transfer pin, 3. lied repeatedly about what they can and cannot help with, 4. effectively help my phone number hostage, 5, charged me a fee per line for all four lines, forcing me to change my phone numbers. if I could give them a zero or negative number I would.

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Official Employee

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2.3K Messages

1 hour ago

Thank you for reaching out here. I am sorry to hear about your experience, and would be happy to assist you from here in any way. 

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