Visitor
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1 Message
Service
Hello I’m moving into this new neighborhood the street over has Xfinity . I’m pretty sure others like myself has had Xfinity before and would like to transfer it to their new address .
Visitor
•
1 Message
Hello I’m moving into this new neighborhood the street over has Xfinity . I’m pretty sure others like myself has had Xfinity before and would like to transfer it to their new address .
XfinityPaula
Official Employee
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1.4K Messages
1 year ago
Hello @user_ffcb0f Thank you so much for reaching out to us on our forums for help with moving your services. We moved a few years back, and I don't think I ever want to deal with that chaos again. I hope that your move goes smoothly. We will do everything we can to make sure your service transfer to quick and easy.
Please send us a direct message with your name, service address and future address. From there we can check to make sure we have services available at your new home and work to set up the transfer.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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