Good Morning, @user_1l6d8z! I am sorry to hear about the troubles with the connection on your mobile device. You can visit here https://www.xfinity.com/support/statusmap to check for any area wide interruptions. If your mobile device is having troubles still and there is no interruption, we do recommend doing a network reset on the device and powering it off and on. Please let us know if you have any further questions or concerns.
XfinityAdrienne
Official Employee
•
1.3K Messages
1 year ago
Good Morning, @user_1l6d8z! I am sorry to hear about the troubles with the connection on your mobile device. You can visit here https://www.xfinity.com/support/statusmap to check for any area wide interruptions. If your mobile device is having troubles still and there is no interruption, we do recommend doing a network reset on the device and powering it off and on. Please let us know if you have any further questions or concerns.
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