1 Message

Monday, April 11th, 2022 5:01 AM



I am 800 ft from the street and need service

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Official Employee


1.3K Messages

2 years ago

Hello, @user_17aa0a! Thanks for reaching out here on our Community Forums. We appreciate your interest in setting up a new service. We'd be happy to check the location and service availability. Could you please send our team a private message with your full name and full address? Our team would be happy to take a further look. 


To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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