Visitor
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1 Message
Service upgrade
Can you please tell me why they are doing a service upgrade during business hours? This could be done on the weekend when we are not working remotely
Visitor
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1 Message
Can you please tell me why they are doing a service upgrade during business hours? This could be done on the weekend when we are not working remotely
XfinityAlfonso
Official Employee
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3K Messages
1 hour ago
Hello user_ovu1kc thanks so much for taking the time to reach out here via our Xfinity Forums! We typically do perform general network maintenance overnight; however, it sounds like this may be an area upgrade to our infrastructure, and this does require us to perform some tasks during daytime or working hours. You can stay up-to-date on any area service by using our Xfinity Status Center.
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