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Visitor

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1 Message

Sunday, May 4th, 2025 12:42 AM

Service to be restored

Think customer first and not hide behind the verbal excuse dribble. Why take the Internet service down for routine maintenance during game 7.

Expert

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31.5K Messages

9 hours ago

Moved to Customer Service from Email.

Official Employee

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1.7K Messages

8 hours ago

Hello @user_7g74r6, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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