Service terrible customer service is worse

user_5aps24 thank you for using the Xfinity Community Forums page to express your frustration with the experience. Can you share with me the issues you have come across with your emails?

@XfinityMarcus​ I have multiple issues. 1) all my incoming Comcast emails go straight to Comcast trash. 
2) cannot receive Comcast email on iPhone, despite removal and reload of account. When I have reloaded, emails just pour in 3000 at a time, with no way to stop them. If I delete, more just come flooding in. 

user_5aps24 Okay, well let's see what we can do to ensure your emails are no longer being routed in that manner. Also, seeing what we can do about that large influx of emails. Can you send over a direct message with your full name and complete service address to get started?

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.